Dr. Katherine Jeffery makes the case that generational conflict at work is usually misread. It's not really an age problem. And treating it like one is where most leaders go wrong. In this episode, she walks through her 3 C's framework—Care, Curiosity, and Collaboration—and shows how three simple questions can shift the way trust gets built, conversations happen, and teams actually work together. The takeaway is practical language that works immediately. No theory overload. Just real tools for leading across generations with less friction and more confidence.
Dr. Katherine Jeffery makes the case that generational conflict at work is usually misread. It's not really an age problem. And treating it like one is where most leaders go wrong. In this episode, she walks through her 3 C's framework—Care, Curiosity, and Collaboration—and shows how three simple questions can shift the way trust gets built, conversations happen, and teams actually work together. The takeaway is practical language that works immediately. No theory overload. Just real tools for leading across generations with less friction and more confidence.
Find all GenShift episodes here.